If you’re having trouble transferring your domain from one registrar to another, you should contact the registrar you want to transfer to for assistance. If your preferred registrar is having any trouble processing your transfer, your registrar can obtain assistance from ICANN or the registry operator as appropriate.

Registrars are not permitted to deny transfer requests arbitrarily. ICANN has no policy that permits or requires registrars to deny outgoing transfer requests solely because the registration is within X number of days before expiration. In any case where a “losing” registrar does deny a transfer request, it is required to provide the “gaining” registrar with a notice of the denial and a specific reason for the denial.